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Benefits
Management. The Company’s top management has got long-term management experience, gained in the markets of Ukraine, Russia and Europe.
Best practices and know-how. In CCG’s work own unique developments are used which allow arranging and structuring all actions of the collecting company on a high-tech level. The well-adjusted mechanism ensures high-quality service of Non-Performance Loan Portfolios, purchased for own portfolio management.
Efficiency. Applying advanced technologies as well as considerable experience in the market of collection services provide effectiveness of CCG at a level substantially above the level of competing organizations. Clients. The main part of the Group’s clients is presented in all markets of its activity. Each CCG’s partner appreciates professionalism and efficient performance of the Company.
Staff. High-skilled experts have an international working experience in banking and financial spheres. CCG’s staff was trained and gained main experience directly within the Group.
Operational advantages
Only permanent investments in modern technologies can ensure the high-level collection effectiveness. CCG’s leading experts have developed their own unique and specialized debt collection software – IT Hornet platform which allows significantly simplifying and improving the employee’s operational process by means of automotization of the entire cycle of works in debt collection process. The system enables arranging and structuring work positions for all categories of employees, who are engaged in collection process Hornet software performs thorough multilevel control of work and the officers’ adherence to ethic and legal regulations and ultimately – CCG's Code of Ethics.
Using our system we record absolutely all actions which are done with regard to the Debtor, plan all other actions and activities, and draw up reports intended for internal and external use. In addition, Hornet generates parameterized databases which allow arranging automatic distribution of SMS, voice messages and mails.
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